ListBuilder adds new Clover customers to the email list selected in your connection. If customers are landing on the wrong list, you can create a new connection with the correct list, then remove the old one.
Step 1: Create a new connection with the correct list
- From the ListBuilder app’s web dashboard, click the Add Connection button on the top right side of your screen.
- Select the POS and marketing platform you’d like to connect.
- Under Select a List, choose the list you want new customers added to.
- Click Create Connection.
Step 2: Remove the old connection
- From the ListBuilder app’s dashboard, find the connection that uses the list you no longer want customers added to.
- Click the gray X to the right of it.
Note: Changing the connection only affects customers added after the change. Customers who were already added to the old list will stay there. You can move or remove them directly in your marketing platform.
Make sure the new connection is set up before you remove the old one, so no new customers are missed in between.
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