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Alyssa

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Activity overview

Latest activity by Alyssa
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    Alyssa created an article,

    Daily Email Reports Continue After Uninstalling the App

    If you’ve uninstalled the app from Clover but are still receiving Daily Email Reports, follow the steps below:Contact Abreeze Technology support and let us know you’re still receiving reports after...

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    Alyssa created an article,

    I received an order confirmation, but I didn't place an order

    How orders are placedPaper orders can only be placed in one of two ways: On your Clover device, directly in the Order Paper app. On the Clover web dashboard, through the Order Paper app. Someone ...

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    Alyssa created an article,

    How do I read my audit report?

    What the report showsAudit details: the audit ID, your Clover Merchant ID, and when the audit was created.Item details: the item's Clover ID, name, SKU, item code, price, and cost.Before Stock: the...

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    Alyssa created an article,

    Can I perform an audit using the Clover Web Dashboard?

    No. The Inventory Audit web app is only for viewing and downloading previous audits.To perform an audit, use Inventory Audit on your Clover device, or on an Apple or Android phone or tablet. See Ge...

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    Alyssa created an article,

    What are your business hours?

    Our team is available Monday through Friday, 8:30 AM to 5:00 PM ET, and we're closed on all major United States holidays. We aim to reply to most requests within one business day, so anything sent ...

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    Alyssa created an article,

    Why can't I cancel my order?

    If you're unable to cancel an order, it has either already shipped or is too far along in our fulfillment process to be stopped.We ship quickly so your paper arrives when you need it. Orders placed...

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    Alyssa created an article,

    Do you offer express shipping?

    With a network of warehouses across the country, most of our products are in stock nearby and ship the same day you order, with secure tracking for your convenience. Most orders arrive within 3-5 b...

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    Alyssa created an article,

    Can you expedite my order?

    If expedited shipping is available for your order, you'll see the option to select it when you place your order, along with the estimated delivery date. Expedited shipping costs an additional $24.9...

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    Alyssa created an article,

    I haven't received my order

    We're sorry to hear your order hasn't arrived. A few quick checks will often locate a package, so please try the steps below first. Check your tracking. Use the tracking link in your shipping confi...

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    Alyssa created an article,

    How can I return my order?

    To start a return, you'll need a Return Material Authorization (RMA) number from our team. Email help@abreezetech.com to request an RMA number. Include your order number and the reason for your ret...