If your kiosk has exited kiosk mode and is showing a PIN prompt or the Clover Quick Access button (a button that unlocks the device without a passcode, shown when Quick Access is enabled in the Employees app), the device has most likely rebooted. All Clover devices automatically reboot once every 24 hours, and after a reboot the device does not return to kiosk mode on its own.
To prevent this, navigate to Order Kiosk settings and enable Launch on reboot. Once this setting is enabled, the device will launch directly into kiosk mode after every reboot.
This setting is especially important for standalone or unattended kiosks, such as grab-and-go markets, employee snack stands, airport shops, and farm stands. With no staff on site to sign in and relaunch Order Kiosk, the kiosk can't take orders until someone does.
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