Alyssa Milazzo
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How do I collect payment on the checkout page?
In order to collect payment from your customers at the time of checkout, please make sure the Customer payments setting is enabled. If you leave the customer payments setting turned off, payment wi...
Can I perform an audit using the Clover Web Dashboard?
No. The Inventory Audit web app is only for viewing and downloading previous audits.To perform an audit, use Inventory Audit on your Clover device, or on an Apple or Android phone or tablet. See Ge...
Order management
Viewing and tracking ordersOrders placed online sync directly to your Clover account. They are also accessible from the Order Kiosk admin panel, which displays:Full order details and itemizationCus...
How can I display all of my inventory categories at once?
Enable the Categories start screen setting. When this option is on, the kiosk will open with all categories fully displayed instead of showing a preview.
Customer ordering process
Customers can search for items on the menu and add them to their cart. For each item, they can adjust the quantity and include item-level notes (for example, special preparation instructions).Any m...
What does a formatted file look like for customer upload?
Customer Upload accepts CSV files that contain one customer per row, and one column for each data field you would like to include. Attached to this article is an example CSV file that includes all ...
How to change summary reporting to week to date
Daily Email Report populates reporting data on a rolling 7 days basis, by default. If you'd like to change the reporting data to showcase week to date, simply enable the "Week to date summary repor...
How can customers make specific modifications to their order?
To all customers to make specific modifications to items in their order, enable the Item Notes Visible setting under Menu Settings in the Order Kiosk web dashboard. This allows customers to add the...
How do I read my audit report?
What the report showsAudit details: the audit ID, your Clover Merchant ID, and when the audit was created.Item details: the item's Clover ID, name, SKU, item code, price, and cost.Before Stock: the...
How to enable a monthly report for top-selling items
If you'd like to receive a top-selling items report on a monthly basis, simply enable the "Monthly top items report" setting and then click "Save Settings". Once this is enabled, you will receive y...