Getting Started with Franchise Royalty Payments

Automate your franchise's royalty payments! The Franchise Royalty Payments app automatically calculates and transfers royalty payments from each franchisee to you — on a schedule you set, without manual effort. Reduce the billing burden on your franchisee relationships so your conversations can focus on growing the business, not collecting fees.

How it works:

Each week on the day you choose, the app calculates the royalty amount due from each franchisee and processes payment via ACH through our payment processor, Stripe.
New accounts start in draft mode, where you manually approve each transaction before it executes. Once you're comfortable with the process, contact us and we'll switch you to automatic mode — payments execute one hour after they're calculated. You'll always have a one-hour window to edit an invoice before it processes.

Fees:

We charge a transaction fee of $10 + 0.8% of the transaction amount (the ACH processing fee, capped at $5), making the maximum fee per royalty payment $15.

You choose who absorbs the fee:

• Franchisor pays — you receive the royalty amount minus the transaction fee
• Franchisee pays — they are charged the royalty amount plus the transaction fee

Set Up:

Getting started requires a few steps from you as the franchisor and from each of your franchisees.

As the franchisor:

1. Create a free Stripe account if you don't already have one. The payout account you set up during registration is where your royalties will be deposited.
2. Enable ACH Direct Debit as your only active payment method by navigating to Settings > Payments > Payment Methods. The app cannot process royalty collection via any other method.
3. Connect your Stripe account to the Franchise Royalty Payments app.
4. In your Stripe dashboard, navigate to the Customers page and create a new customer for each franchisee location. Use a clear description so each location is easy to identify.
5. Navigate to Settings > Billing > Customer Portal, enable the portal and payment method, then copy your portal link to share with your franchisees.

Each franchisee needs to:

1. Install the Franchise Royalty Payments app on their Clover account.
2. Use the Customer Portal link you shared to add their bank account information.

Once all franchisee locations have been created in Stripe and their bank accounts have been added, contact the Abreeze team at help@abreezetech.com to activate your account in draft mode.

Insufficient Funds:

If a franchisee has insufficient funds at the time of processing, the system will automatically retry collection up to 4 times over the following 3 weeks.

Frequently Asked Questions:

Visit our Help Center for answers to common questions. If you can't find what you're looking for, reach out to us at help@abreezetech.com — we're happy to help.