Alyssa Milazzo
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What are your business hours?
Our team is available Monday through Friday, 8:30 AM to 5:00 PM ET, and we're closed on all major United States holidays. We aim to reply to most requests within one business day, so anything sent ...
Why can't I cancel my order?
If you're unable to cancel an order, it has either already shipped or is too far along in our fulfillment process to be stopped.We ship quickly so your paper arrives when you need it. Orders placed...
Do you offer express shipping?
With a network of warehouses across the country, most of our products are in stock nearby and ship the same day you order, with secure tracking for your convenience. Most orders arrive within 3-5 b...
Can you expedite my order?
If expedited shipping is available for your order, you'll see the option to select it when you place your order, along with the estimated delivery date. Expedited shipping costs an additional $24.9...
I haven't received my order
We're sorry to hear your order hasn't arrived. A few quick checks will often locate a package, so please try the steps below first. Check your tracking. Use the tracking link in your shipping confi...
How can I return my order?
To start a return, you'll need a Return Material Authorization (RMA) number from our team. Email help@abreezetech.com to request an RMA number. Include your order number and the reason for your ret...
My order is missing an item or has the wrong item
We're sorry to hear your order didn't arrive as expected. Please email or text us the details and we'll make it right. Let us know which item is missing or incorrect. If you received the wrong prod...
My order arrived damaged
We're sorry to hear your order arrived damaged. Please email or text us a photo and we'll make it right. Take a photo of the damaged product. If you still have the packaging, include a photo of tha...
What does an order confirmation email look like?
Here's an example of what an order confirmation email looks like!
Can Drop Ship be used for online sales?
Unfortunately, the app isn't built for online sales. The Drop Ship app allows merchants to take payment in store and ship items later.