Tyler
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How often are my connections synced?
Your customers are synced multiple times per hour. If your Last Update time looks outdated, it simply means there are no new qualified customers to sync from your POS/Ecommerce system since the las...
How do I uninstall, cancel or remove an application?
Abreeze Technology cannot uninstall the application or remove any apps for you, you must do it yourself through the Clover app market. Please follow the instructions below:Prior to uninstalling, pl...
Can I upload my customers' Rewards or Points using Customer Upload?
In order to add your customers' rewards or points, you will need to contact the Rewards Application that you plan to use with Clover.If you would like to include the rewards information as part of ...
Does Order Kiosk support cash discounts?
Yes, if you have enabled the Pay with Cash setting, then an employee can apply the cash discount when they collect the cash payment from the customer.
How do I receive my Daily Email Report as a CSV spreadsheet?
To have the report sent to you as a CSV each day, simply enable the "Include CSV" setting and then click "Save Settings". Once this is enabled you will receive both the PDF and a CSV version of the...
Can I upload Credit Card information through Customer Upload?
No, Customer Upload does not support uploading Credit Card information into Clover.
Automatically Send Invoices to Franchisees
To email finalized invoices to your franchisees automatically, navigate to the Billing section of your Stripe settings, enable "Email finalized invoices to customers", and click Save.
How do I automatically send Happy Birthday emails to my customers?
By connecting Clover to Mailchimp using ListBuilder, you can automatically send emails on your customers' birthdays.Clover SetupCustomers are eligible for Happy Birthday emails only if they meet th...
ListBuilder says more customers were added than are in my list, why is that?
ListBuilder counts the number of customers moved from your POS/Ecommerce system to your email marketing system. If your POS/Ecommerce system has duplicate email addresses, that count may be higher ...
Does Order Kiosk require an internet connection? Can it operate offline?
The Order Kiosk does not require a persistent internet connection as long as the Offline Mode is enabled. This means that merchants can continue to operate their Kiosk when their devices are experi...